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Responding to coronavirus (COVID-19)

Changes to our services in response to coronavirus (COVID-19)

Changes to how we operate

During the coronavirus (COVID-19) pandemic and as we move towards recovery, we’re still open and here to help small businesses, though have changed how we provide our services.

All VSBC mediations are currently being carried out via videoconference or teleconference instead of in-person sessions. When this changes, we will keep you updated via this web page.

If you have a scheduled mediation coming up or are planning to apply for mediation, our team will walk you through your options and guide you in how to take part on the day.

We are experiencing delays because of the increased demand on our services at this time, though are working hard to respond to enquiries and applications we receive.

VSBC supports at this time

For more information about our supports in response to coronavirus, you might find the following web pages and resources helpful:

Contact us

For more information, call us on 13 8722.

 

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