Changes to our services in response to coronavirus (COVID-19)
Changes to how we operate
During the coronavirus (COVID-19) pandemic and as we move towards recovery, we’re still open and here to help small businesses, though have changed how we provide our services.
All VSBC mediations are currently being carried out via videoconference or teleconference instead of in-person sessions. When this changes, we will keep you updated via this web page.
If you have a scheduled mediation coming up or are planning to apply for mediation, our team will walk you through your options and guide you in how to take part on the day.
VSBC supports at this time
For more information about our supports in response to coronavirus, you might find the following web pages and resources helpful:
- How we can help commercial tenants and landlords resolve rent disputes under the Commercial Tenancy Relief Scheme (the Scheme)
- Responses to frequently asked questions about the Scheme and a letter template tenants can use to request rent relief
- The broad range of small business disputes that we can assist with at this time
- Support in looking after your mental health and wellbeing during the pandemic and into recovery
For more information, call us on 13 8722.