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Guide to mediation
What is mediation? Mediation is a process of negotiation where disputing parties come together to discuss matters with an independent mediator to…
Before you attend your mediation appointment there are a few things you need to do to prepare for the day. Steps to…
How mediation works
Mediation is a process where the parties in a dispute meet voluntarily to discuss their dispute with the help of an independent…
Fact sheets and brochures
Retail leasing information brochure Guidelines – what are retail premises? Unfair and unjust terms in business to business contracts Guide to mediation…
Dispute resolution process
These steps are a typical process for dispute resolution with the Victorian Small Business Commission (VSBC). This is only a guide and…
Become a mediator
The next round of applications to become a member of the Victorian Small Business Commission (VSBC) mediation panel will open on Monday 9 September 2019….
VSBC, VCAT and the courts
There are a few key differences between the dispute resolution services provided by the Victorian Small Business Commission (VSBC), the Victorian Civil…
How we support small business
Some of the ways the Victorian Small Business Commission (VSBC) supports small business are: Supporting mental health and wellbeing Small business mental…