Before you attend your mediation appointment there are a few things you need to do to prepare for the day.
Steps to prepare before the day
Ask yourself if you have:
- read the Victorian Small Business Commission document Guide to mediation
- read the Mediation agreement document
- considered if you are able to attend mediation. If not, you must provide authority for a representative to make decisions on your behalf. This must be given to the VSBC before your mediation. You must also notify the VSBC of all people who will be attending the mediation and their role. For more information see Authority to participate in VSBC mediation.
- prepared a short statement to tell your side of the story
- collected all relevant documents to bring to the mediation
- considered or obtain legal or other professional advice
- considered or obtain legal or other professional representation at the mediation
- considered inviting a support person to attend the mediation
- made travel plans to get to the mediation venue and back, including any parking requirements
Preparing for your mediation
Ask yourself if you have considered:
- possible ways of resolving the dispute
- what outcome you would like to achieve at mediation
- what the other party would like to achieve at mediation
- how the other party will react to your proposals
- possible compromises you can afford to accept
- the consequences of not reaching agreement at mediation.
Consider whether you will pay the mediation fee by EFTPOS or cheque on the day. Payment is also available prior to the mediation.
Have you asked the VSBC to arrange an interpreter for the mediation session if needed?
Mediation checklist fact sheet
You can also download the Mediation checklist to take with you on the day.