Who we are

The Victorian Small Business Commission (VSBC) aims to create a fair and competitive environment for Victorian small business to operate, grow and prosper through its four functions – advocacy, dispute resolution, monitoring and engagement.

Download the VSBC 2016-17 Annual Report here.

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Real-life examples

Retail Tenants and Landlords

Fixing a problem with the air conditioning 

The situation: The tenants run a business involving the operation of expensive equipment that they said was being affected by the lack…

Retail Tenants and Landlords

Questioning the permitted use of a premises

The situation: The tenant claims that his lease allows for the sale of nuts in his retail food business, based on assurances…

Retail Tenants and Landlords

Repairing the relationship between tenant and landlord

The situation: The tenant has leased premises to produce cakes and bakery products, and has done so for a number of years. The…

Farmers and farm creditors

Mediating a farm debt

The situation: A family farm had got into substantial debt with their lender. Following the procedures outlined in the Farm Debt Mediation…

Small business

Assisting in a franchise dispute

The situation: A franchisee entered into a contract with a franchisor for a business. The franchisee alleges that she has relied on representations made…

Small business

Fixing a problem with the supply of farm equipment 

The situation: A farmer had purchased a new tractor, but discovered after delivery that poor assembly had led to a number of…

Small business

Addressing the supply of problem equipment

The situation: A sporting services business operator has paid more than $100,000 for a ball management system. The system has not worked…

Small business

Assisting businesses of all sizes

The situation: The applicant, a major facilities management company, was supplied with two fans for its large premises as per a quote detailing the cost…

Small business

Resolving a trade breach

The situation: The applicant bought an importing business from the respondent’s company. The contract of sale provided that the respondent was not allowed to…