Who we are

The Victorian Small Business Commission (VSBC) aims to create a fair and competitive environment for Victorian small business to operate, grow and prosper through its four functions – advocacy, dispute resolution, monitoring and engagement.

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About the process

Helping and supporting small business by:
– advocating on their behalf
– providing tools and information to minimise disputes
– providing low cost mechanisms to resolve disputes
– monitoring the potential impact of market trends and change

Engage

Connecting with the small business community to promote VSBC services and encourage informed decision making.

Advocate

Advocating on issues affecting small businesses and their operating environment.

Monitor

Monitoring the impact of market trends, legislation and government policies on small business.

Dispute
Resolution

Providing an efficient and low cost small business dispute resolution service.

Who we can assist

If you have dispute with another business, a not-for-profit, or a local or state government entity, the VSBC can help you to find a resolution. There are five main areas of dispute that we provide assistance with:

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Getting Started

If you’d like to speak to someone about how the VSBC can help, call us on 13 VSBC (13 8722). If you have a dispute, refer it to the VSBC using the online application forms.