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• Responding to coronavirus (COVID-19)
  • Changes to our services in response to COVID-19
  • Help to resolve small business disputes
• Applying for our help
• Home page
• Dispute resolution
  • Dispute resolution process
    • Determinations
  • Do I have a dispute?
  • Tips to help you resolve a dispute before mediation
  • How mediation works
    • Guide to mediation
    • Mediation checklist
    • Authority to participate in mediation
  • VSBC, VCAT and the courts
  • Case studies
• Leasing – rights and responsibilities
  • Retail tenants and landlords
    • Ending a retail lease early
  • Entering into a retail lease
    • What are retail premises?
    • Premises not covered by the Act
    • Retail Leases Act 2003
    • Retail Leases Regulations 2023
  • Outgoings: other charges under a lease
  • Repairs and maintenance
  • Transfer of a retail leases premises
  • (Bonds) Security deposits
  • Five-year waiver certificates
  • Options and renewals for retail leases
  • Paying key money
  • Rent review disputes
  • Essential safety measures: who should pay for them
  • Disclosure statements
• Small business support
  • How we support small business
  • Small business friendly councils
  • Supporting business through infrastructure disruption
  • Getting paid on time
  • Looking after your mental health
  • Should I close my small business?
  • Building business networks
  • Unconscionable conduct
  • Is your contract fair?
  • Negotiating the sharing of outdoor space
• About VSBC
  • About us & what we do
  • How we help
  • Meet the Commissioner
  • Corporate publications
  • VSBC news and events
    • Events
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  • For media
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  • Become a VSBC mediator
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• Who we help
  • Small business owners (including franchisees and franchisors)
  • Retail tenants and landlords
  • Owner drivers
  • Farmers and creditors
    • Changes to the Farm Debt Mediation Act 2011
    • Farm debt mediation process
    • Creditor-initiated mediation process and forms
    • Farmer-initiated mediation process and forms
    • Forms for mediation
    • Support and information for farmers
    • Information for creditors
  • Gig workers
  • Taxis, hire cars and rideshares
  • Miners and landholders
• Fact sheets and resources
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• Contact us
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• Languages
  • Español (Spanish)
    • Arrendamiento comercial: datos importantes para arrendatarios (RLA), Español (Spanish)
    • Cómo puede ayudar la Comisión de Pequeñas Empresas de Victoria, Español (Spanish)
  • Tiếng Việt (Vietnamese)
    • Ủy hội Doanh nghiệp Nhỏ Victoria có thể trợ giúp như thế nào, Tiếng Việt (Vietnamese)
    • Giao kèo thuê tiệm: thông tin thực tế quan trọng cho người thuê (RLA), Tiếng Việt (Vietnamese)
  • Türkçe (Turkish)
    • Perakende kira sözleşmeleri: kiracılar için önemli gerçekler (RLA) Türkçe (Turkish)
    • Victoria Küçük İşletmeler Kurumu nasıl yardımcı olabilir, Türkçe (Turkish)
  • العربية (Arabic)
    • كيف يمكن للجنة الأعمال الصغيرة في ولاية فيكتوريا المساعدة, العربية (Arabic)
    • العربية, (RLA) عقود استئجار محلات البيع بالتجزئة: حقائق مهمة للمستأجرين العربية (Arabic)
  • دری (Dari)
    • قرارداد های کرایه دکاکین: حقایق مهم برای کرایه نشینان (RLA) دری (Dari)
    • کمیسیون تجارت های کوچک ویکتوریا چطور می تواند کمک کند (Dari)
  • 简体中文版 (Simplified Chinese)
    • 零售租赁：租户须知 (RLA), 简体中文版 (Simplified Chinese)
    • 维多利亚州小企业委员会能够提供哪些帮助 Chinese (simplified)
• Ending a retail lease early