Engaging culturally and linguistically diverse small business owners in Victoria

Victorian small business owners will now be able to access our new suite of translated resources in Arabic, Simplified Chinese, Dari, Spanish, Turkish and Vietnamese.

Our new online materials include:

• an easy-to-read fact sheet on how the VSBC can help resolve small business disputes
• a retail leases information brochure with important information tenants need to know before signing
• an animation on the VSBC’s services with translated voiceover and subtitles.

These resources are an important way for us to make the VSBC’s small business supports more accessible and inclusive.

The VSBC is here to help culturally and linguistically diverse small business owners to resolve their disputes, be it through talking with them over the phone or bringing them together with an experienced mediator to find a solution to their issues.

Mediation through the VSBC is quick, efficient, confidential and low-cost, and includes the option of having an interpreter if needed at no cost to the small business owner.

It’s also important for the VSBC’s retail leases information brochure to be more accessible.

This resource helps make sure small business owners understand their rights and responsibilities before entering into a retail lease.

Access the new suite of translated materials via our Languages web page.