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Dispute resolutionWe can assist you to resolve a dispute so that you can get back to business.

Dispute resolution

  • Dispute resolution process
  • Do I have a dispute?
  • Tips to help you resolve a dispute before mediation
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Leasing – rights and responsibilitiesGuidance on your rights, responsibilities and how
to resolve disputes.

Leasing – rights and responsibilities

  • Repairs and maintenance
  • Outgoings: other charges under a lease
  • Disclosure statements
  • Five-year waiver certificates
  • Options and renewals for retail leases
  • What are retail premises?
  • Premises not covered by the Act
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Small business guidanceInformation to avoid and manage key challenges in small business.

Small business guidance

  • Getting paid on time
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Who we help

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  • Small business owners
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  • Gig workers
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  • Miners and landholders
Advocacy

Advocacy

  • Small business friendly councils
Read about our advocacy work
    Dispute resolutionWe can assist you to resolve a dispute so that you can get back to business.

    Dispute resolution

    • Dispute resolution process
    • Do I have a dispute?
    • Tips to help you resolve a dispute before mediation
    • Dispute FAQs
    View All Dispute Info
    Leasing – rights and responsibilitiesGuidance on your rights, responsibilities and how
to resolve disputes.

    Leasing – rights and responsibilities

    • Repairs and maintenance
    • Outgoings: other charges under a lease
    • Disclosure statements
    • Five-year waiver certificates
    • Options and renewals for retail leases
    • What are retail premises?
    • Premises not covered by the Act
    • Leasing FAQs
    View All Leasing Info
    Small business guidanceInformation to avoid and manage key challenges in small business.

    Small business guidance

    • Getting paid on time
    • Unconscionable conduct
    • Small Business Guidance FAQs
    View all guidance
    About VSBC

    About VSBC

    • About us and what we do
    • Meet the Commissioner
    • How we help
    • Corporate publications
    • VSBC news and events
    Who we help

    Who we help

    • Small business owners
    • Retail tenants and landlords
    • Owner drivers and hirers
    • Farmers and creditors
    • Gig workers
    • Taxi and hire car drivers
    • Miners and landholders
    Advocacy

    Advocacy

    • Small business friendly councils
    Read about our advocacy work
Apply for help

Search VSBC

  • What types of disputes can the VSBC assist?
  • What is mediation?
  • Who's responsible maintenance in a retail store?
  • Which expenses can landlords pass onto tenants?
  • What should be included in a disclosure statement?
  • How can I resolve a dispute myself?
  • What’s the difference between the VSBC, VCAT and the courts?
  • How do I get my security deposit (bond) back?
Home News Page 6
Home

News

23 July 2019

City of Casey pledges to become small business friendly

27 June 2019

Launching our new website

26 June 2019

Wyndham City the twelfth council to sign up to becoming small business friendly

28 May 2019

New land access agreement for miners and landholders

12 April 2019

The VSBC mediation rooms are moving temporarily while we upgrade our facilities

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