How we help
The Victorian Small Business Commission (VSBC) was established to create a fair and competitive environment for Victorian small business to operate, grow and prosper through its four key functions – advocating on behalf of small business, resolving disputes, monitoring the small business environment and engaging with the small business community.
Providing dispute resolution services is a key role of the VSBC – the VSBC helps to resolve business disputes through preliminary assistance or mediation.
The process is simple: we invite both parties to discuss the issues they have and engage them in trying to resolve the dispute. Our aim is to help you avoid the cost, time and emotion of litigation.
The VSBC arranges confidential mediation of your dispute, under the guidance of an independent mediator.
Our service is designed to help you keep control of your dispute and avoid the cost, uncertainty, delay and disruption of litigation.