Skip to navigation Skip to content
Victorian Small Business Commission Applications Apply for help
  • English
  • العربية (Arabic)
  • دری (Dari)
  • 体中文版 (Simplified Chinese)
  • Español (Spanish)
  • Türkçe (Turkish)
  • Tiếng Việt (Vietnamese)
Apply for help
  • English
  • العربية (Arabic)
  • دری (Dari)
  • 体中文版 (Simplified Chinese)
  • Español (Spanish)
  • Türkçe (Turkish)
  • Tiếng Việt (Vietnamese)
  • Languages
  • FAQs
  • Contact us
Dispute resolution

Dispute resolution

  • Dispute resolution process
    • Determinations
  • Do I have a dispute?
  • Tips to help you resolve a dispute before mediation
  • How mediation works
    • Guide to mediation
    • Mediation checklist
    • Authority to participate in mediation
  • Case studies
  • VSBC, VCAT and the courts
Who we help

Who we help

  • Small business owners (including franchisees and franchisors)
  • Retail tenants and landlords
  • Owner drivers and hirers
  • Farmers and creditors
  • Gig workers
  • Taxi and hire car drivers
  • Miners and landholders
Leasing – rights and responsibilities

Leasing – rights and responsibilities

  • Entering into a retail lease
    • What are retail premises?
    • Premises not covered by the Act
    • Retail Leases Act 2003
    • Retail Leases Regulations 2023
  • Repairs and maintenance
  • Outgoings: other charges under a lease
  • Transfer of a retail lease premises
  • (Bonds) Security deposits
  • Rent review disputes
  • Disclosure statements
  • Five-year waiver certificates
  • Options and renewals for retail leases
  • Paying key money
  • Essential safety measures: who should pay for them
About VSBC

About VSBC

  • About us and what we do
  • How we help
  • Meet the Commissioner
  • Corporate publications
  • VSBC news and events
    • Events
    • Blog
    • News
    • Media releases
  • For media
  • Become a VSBC mediator
  • Testimonials
  • Feedback and complaints about us
Small business support

Small business support

  • How we support small business
  • Small business friendly councils
  • Supporting business through infrastructure disruption
  • Getting paid on time
  • Looking after your mental health
  • Building business networks
  • Unconscionable conduct
  • Is your contract fair?
  • Should I close my small business?
  • Negotiating the sharing of outdoor space
Fact sheets and resources

Fact sheets and resources

  • Fact sheets and brochures
  • FAQs
  • Case studies
Apply for help

Popular search terms

  • Tips to help you resolve a dispute before mediation
  • How mediation works
  • Guide to mediation
  • Mediation process
  • Mediation checklist
  • Case studies
  • VSBC, VCAT and the courts
  • Dispute resolution process
Home Information Sheets & Brochures
Home

Information Sheets & Brochures

30 July 2014

Avoid the costs of litigation
About VSBC
  • About us & what we do
  • How we help
  • Meet the Commissioner
  • Corporate publications
  • VSBC news and events
    • Events
    • Blog
    • News
    • Media releases
  • For media
  • Feedback and complaints about us
  • Become a VSBC mediator
  • Testimonials

Stay up to date with VSBC

Get the latest business tips, case studies, news and events delivered straight to your inbox.

VIEW THE LATEST NEWSLETTER
  • Copyright
  • Privacy
  • Disclaimer
  • Accessibility
  • Sitemap
  • Contact us
  • Site by August
  • Follow us
  • Twitter
  • Facebook
  • Instagram
  • LinkedIn