How our mediation process works
Mediation is a key tool used by the VSBC to resolve disputes. Mediation is a process of negotiation that assists the parties involved in a dispute to identify and explore options to resolve it.
As part of the VSBC’s mediation process, you will be brought together at an agreed time and location with an experienced, independent mediator appointed by the VSBC where you will discuss your dispute.
The VSBC’s mediation process:
- seeks to resolve the issues in dispute between parties;
- maintains the parties’ commercial relationship;
- and allows everyone to ‘get on with business’.