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Victorian Small Business Commission

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Apply for 5-year waiver

Dispute resolutionWe can assist you to resolve a dispute so that you can get back to business.

Dispute resolution

Dispute resolution process
Do I have a dispute?
Tips to help you resolve a dispute before mediation
Dispute FAQs

View All Dispute Info

Leasing – rights and responsibilitiesGuidance on your rights, responsibilities and how to resolve disputes.

Leasing – rights and responsibilities

Repairs and maintenance
Outgoings: other charges under a lease
Disclosure statements
Five-year waiver certificates
Options and renewals for retail leases
What are retail premises?
Premises not covered by the Act
Leasing FAQs

View All Leasing Info

Small business guidanceInformation to avoid and manage key challenges in small business.

Small business guidance

Getting paid on time
Unconscionable conduct
Small Business Guidance FAQs

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About VSBC

About VSBC

About us and what we do
Meet the Commissioner
How we help
Corporate publications
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Who we help

Who we help

Small business owners
Retail tenants and landlords
Owner drivers and hirers
Farmers and creditors
Gig workers
Taxi and hire car drivers
Miners and landholders

Advocacy

Advocacy

Small business friendly councils

Read about our advocacy work

Dispute resolutionWe can assist you to resolve a dispute so that you can get back to business.

Dispute resolution

Dispute resolution process
Do I have a dispute?
Tips to help you resolve a dispute before mediation
Dispute FAQs

View All Dispute Info

Leasing – rights and responsibilitiesGuidance on your rights, responsibilities and how to resolve disputes.

Leasing – rights and responsibilities

Repairs and maintenance
Outgoings: other charges under a lease
Disclosure statements
Five-year waiver certificates
Options and renewals for retail leases
What are retail premises?
Premises not covered by the Act
Leasing FAQs

View All Leasing Info

Small business guidanceInformation to avoid and manage key challenges in small business.

Small business guidance

Getting paid on time
Unconscionable conduct
Small Business Guidance FAQs

View all guidance

About VSBC

About VSBC

About us and what we do
Meet the Commissioner
How we help
Corporate publications
VSBC news and events

Who we help

Who we help

Small business owners
Retail tenants and landlords
Owner drivers and hirers
Farmers and creditors
Gig workers
Taxi and hire car drivers
Miners and landholders

Advocacy

Advocacy

Small business friendly councils

Read about our advocacy work

Search VSBC

Search

What types of disputes can the VSBC assist?
What is mediation?
Who's responsible maintenance in a retail store?
Which expenses can landlords pass onto tenants?
What should be included in a disclosure statement?
How can I resolve a dispute myself?
What’s the difference between the VSBC, VCAT and the courts?
How do I get my security deposit (bond) back?

Home Webinar recording: How to avoid, de-escalate and resolve a dispute Dispute res

Webinar recording: How to avoid, de-escalate and resolve a dispute

Dispute res

Getting started

You can speak to someone in person by calling us on 13 VSBC (13 8722) or emailing us with an enquiry.

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