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 Dispute resolutionWe can assist you to resolve a dispute so that you can get back to business.

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View All Dispute Info Leasing – rights and responsibilitiesGuidance on your rights, responsibilities and how
to resolve disputes.

Leasing – rights and responsibilities

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View All Leasing Info Small business guidanceInformation to avoid and manage key challenges in small business.

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Read about our advocacy work
    Dispute resolutionWe can assist you to resolve a dispute so that you can get back to business.

    Dispute resolution

    • Dispute resolution process
    • Do I have a dispute?
    • Tips to help you resolve a dispute before mediation
    • Dispute FAQs
    View All Dispute Info
     Leasing – rights and responsibilitiesGuidance on your rights, responsibilities and how
to resolve disputes.

    Leasing – rights and responsibilities

    • Repairs and maintenance
    • Outgoings: other charges under a lease
    • Disclosure statements
    • Five-year waiver certificates
    • Options and renewals for retail leases
    • What are retail premises?
    • Premises not covered by the Act
    • Leasing FAQs
    View All Leasing Info
     Small business guidanceInformation to avoid and manage key challenges in small business.

    Small business guidance

    • Getting paid on time
    • Unconscionable conduct
    • Small Business Guidance FAQs
    View all guidance
     About VSBC

    About VSBC

    • About us and what we do
    • Meet the Commissioner
    • How we help
    • Corporate publications
    • VSBC news and events
     Who we help

    Who we help

    • Small business owners
    • Retail tenants and landlords
    • Owner drivers and hirers
    • Farmers and creditors
    • Gig workers
    • Taxi and hire car drivers
    • Miners and landholders
     Advocacy

    Advocacy

    • Small business friendly councils
    Read about our advocacy work
Apply for help

Search VSBC

  • What types of disputes can the VSBC assist?
  • What is mediation?
  • Who's responsible maintenance in a retail store?
  • Which expenses can landlords pass onto tenants?
  • What should be included in a disclosure statement?
  • How can I resolve a dispute myself?
  • What’s the difference between the VSBC, VCAT and the courts?
  • How do I get my security deposit (bond) back?
Home Fact sheets and resources VSBC-HIRES-154
Fact sheets and resources

VSBC-HIRES-154

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