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Dispute resolution

Dispute resolution

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  • Tips to help you resolve a dispute before mediation
  • How mediation works
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    • Authority to participate in mediation
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Who we help

Who we help

  • Small business owners (including franchisees and franchisors)
  • Retail tenants and landlords
  • Owner drivers and hirers
  • Farmers and creditors
  • Gig workers
  • Taxi and hire car drivers
  • Miners and landholders
Leasing – rights and responsibilities

Leasing – rights and responsibilities

  • Entering into a retail lease
    • What are retail premises?
    • Premises not covered by the Act
    • Retail Leases Act 2003
    • Retail Leases Regulations 2023
  • Repairs and maintenance
  • Outgoings: other charges under a lease
  • Transfer of a retail lease premises
  • (Bonds) Security deposits
  • Rent review disputes
  • Disclosure statements
  • Five-year waiver certificates
  • Options and renewals for retail leases
  • Paying key money
  • Essential safety measures: who should pay for them
About VSBC

About VSBC

  • About us and what we do
  • How we help
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Small business support

Small business support

  • How we support small business
  • Small business friendly councils
  • Supporting business through infrastructure disruption
  • Getting paid on time
  • Looking after your mental health
  • Building business networks
  • Unconscionable conduct
  • Is your contract fair?
  • Should I close my small business?
  • Negotiating the sharing of outdoor space
Fact sheets and resources

Fact sheets and resources

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Popular search terms

  • Tips to help you resolve a dispute before mediation
  • How mediation works
  • Guide to mediation
  • Mediation process
  • Mediation checklist
  • Case studies
  • VSBC, VCAT and the courts
  • Dispute resolution process
Home Leasing – rights and responsibilities Five-year waiver certificates application form.
Leasing – rights and responsibilities

application form.

application form.

Leasing – rights and responsibilities
  • Retail tenants and landlords
    • Preparing for end of lease
    • Ending a retail lease early
  • Entering into a retail lease
    • What are retail premises?
    • Premises not covered by the Act
    • Retail Leases Act 2003
    • Retail Leases Regulations 2023
  • Outgoings: other charges under a lease
  • Repairs and maintenance
  • Transfer of a retail lease premises
  • (Bonds) Security deposits
  • Five-year waiver certificates
  • Options and renewals for retail leases
  • Paying key money
  • Rent review disputes
  • Essential safety measures: who should pay for them
  • Disclosure statements

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