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Home Small business support Supporting business through infrastructure disruption Victorian Small Business Engagement Guidelines
Small business support

Victorian Small Business Engagement Guidelines

Victorian Small Business Engagement Guidelines

Small business support
  • How we support small business
  • Small business friendly councils
  • Supporting business through infrastructure disruption
  • Getting paid on time
  • Looking after your mental health
  • Building business networks
  • Unconscionable conduct
  • Is your contract fair?
  • Should I close my small business?
  • Negotiating the sharing of outdoor space

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