The Office of the NSW Small Business Commissioner has partnered in a national study with the Victorian, South Australian and Western Australian Small Business Commissioners, the Queensland Small Business Champion, and the Australian Small Business and Family Enterprise Ombudsman to investigate cyber security awareness amongst small and medium-sized enterprises (SMEs) across Australia.

The national survey provides evidence-based insights that will enable governments to increase cyber security awareness for small businesses, with the ultimate aim of making Australia a safer place for small businesses to conduct business online.

Cybercrime is a dishonest or criminal activity online or by phone that can include instances of deceptive conduct. Examples include:

  • the deliberate distribution of malicious software or viruses
  • online or phone scams
  • theft of critical business information
  • fake over payments
  • fake invoicing
  • hacking a business in order to obtain customer details, or as a way to gain access to a supplier’s computer network.

42% of SMEs nationwide believe they can protect their business from cybercrime by limiting their online presence overlooking some of the significant economic benefits of a greater presence online.

The cost of cybercrime to businesses in Australia is rising exponentially, costing Australians an estimated $1 billion each year. Download the report here.

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