Home Applying for our help Application for help to resolve a rent relief dispute under the Commercial Tenancy Relief Scheme Applying for our help Application for help to resolve a rent relief dispute under the Commercial Tenancy Relief Scheme Please note: The Victorian Government’s extended Commercial Tenancy Relief Scheme (the Scheme) ended on 15 March 2022. The Victorian Small Business Commission (VSBC) is providing commercial tenants and landlords with impartial help to resolve rent relief disputes at this time. Help includes free assistance early on, often just over the phone. If the matter can’t be resolved this way, we can arrange for a low-cost mediation session. At mediation, an experienced and independent mediator helps the tenant and landlord to negotiate a fair agreement. Mediation costs $195 per party, per session. Disputes can relate to a rent relief matter: under the extended Commercial Tenancy Relief Scheme (16 January to 15 March 2022) – after reading questions 13 and 16 of our FAQs to make sure the tenant was eligible and met the Scheme’s requirements, please apply using the below application form under the previous Scheme (28 July 2021 to 15 January 2022) – after reading questions 9 and 12 of our previous FAQs to make sure the tenant was eligible and met the Scheme’s requirements, please apply using the below application form where the tenant wasn’t eligible for either Scheme – please apply via our help portal. Applying for help under the Scheme KEY REQUIREMENT: When a tenant applies for our help, they must attach their written request for rent relief and the evidence they supplied to their landlord. Because the VSBC doesn’t provide legal or other professional advice, you should consider getting this advice from a suitably qualified and experienced person (e.g. a lawyer or accountant). Doing so might be helpful and important before and during mediation. The details you provide in this form might be sent to the other party. Sending us this form means you agree to this. If you intend to have someone else represent you at mediation, please read our information on authority to participate in mediation. If you have any questions about how we can help, you can call us on 13 8722 or through the Translating and Interpreting Service. Please provide as much of the below information as you can to help us assist you. For further help, see our FAQs. Application for help to resolve a rent relief dispute under the Scheme – Word version Application for help to resolve a rent relief dispute under the Scheme – completed exampleApplicant detailsThe applicant is the name of the person, business or company applying for help to resolve the dispute.If there is more than one applicant (the name of the person, business or company applying for help to resolve the dispute), please provide the names and addresses of these applicants and their representatives by clicking ‘Add another applicant’ at the end of this section. If the tenant or landlord is represented by an agent or solicitor, please provide the names, addresses and telephone numbers for BOTH the tenant or landlord AND agent or solicitor.Have you contacted us before about a dispute?* Yes No Is this application about a further rent relief request? Yes No If this is related to a previous VSBC rent relief dispute, please state the VSBC reference number (see the subject line of the VSBC correspondence): Is this application about a matter: under the previous Scheme (28 July 2021 – 15 January 2022) under the extended Scheme (16 January – 15 March 2022) under both of the above Schemes? Your contact email*This will be the primary email we use if we need to contact you. Are you a tenant or landlord?* Tenant Landlord How many people do you employ?* 0 employees 1-4 employees 5-19 employees 20-199 employees 200+ employees Were you eligible for the Commercial Tenancy Relief Scheme(s) that you are applying for help under?*Tenants who were eligible for the previous Scheme are not automatically eligible for the extended Scheme. For more information, see question 13 of our FAQs. Yes No What was your decline in turnover because of COVID-19 (expressed as a percentage)?*For information on how turnover is defined under the previous and extended Schemes, how the decline in turnover test is satisfied and which comparison turnover period and turnover test period applies, see question 19 of our FAQs. Please attach the required evidence you supplied to your landlord to show your decline in turnover.*To access the list of documents that a tenant must choose from to show their fall in turnover under the previous and extended Schemes, see question 20 of our FAQs.Max. file size: 64 MB.Please provide:*For information on what must be included in a rent relief request under the previous and extended Schemes, see question 17 of our FAQs.- all other evidence you have provided to your landlord, including your written request(s) for rent relief and - all relevant correspondence and other materials sent between you and your landlord after you requested rent relief. Drop files here or Select files Max. file size: 64 MB. Applicant type Business or company Not a business or company Business/company name or applicant name* Business or company ACN or ABN (if this is known) Name of the person who is the contact for the applicant (if a business or company) Street or postal address* Street address Address line 2 City State Postcode Phone*Email (if the applicant has one) Name of the applicant’s representative (e.g. solicitor or estate agent) Street or postal address Street address Address line 2 City State Postcode PhoneEmail (if the representative has one) Add another applicantRemove this applicantIf there is more than one applicant (person, business or company applying for help to resolve the dispute), please provide the names and addresses of these applicants and their representatives by clicking the above button. Tenancy detailsType of lease* Retail Commercial Other Please specify other type of lease: Please attach a copy of your lease*Max. file size: 64 MB.Tenant’s name on the lease Business or trading name (if this applies) Shopping centre name (if this applies) Street address including shop number(s) (if this applies), and suburb/city/town and state*Postcode What is the premises used for?* What is the start date of the lease or lease extension?* MM slash DD slash YYYY Respondent detailsThe respondent is the name of the other party – the person, business or company that the applicant is in a dispute with.If there is more than one respondent (the other party – the person, business or company that the applicant is in a dispute with), please provide the names and addresses of these respondents and their representatives by clicking ‘Add another respondent’ at the end of this section. If the tenant or landlord is represented by an agent or solicitor, please provide the names, addresses and telephone numbers for BOTH the tenant or landlord AND the agent or solicitor. Respondent: Landlord If there is more than one respondent (the other party – the person, business or company that the applicant is in a dispute with), please provide the names and addresses of these respondents and their representatives by clicking ‘Add another respondent’ at the end of this section. If the tenant or landlord is represented by an agent or solicitor, please provide the names, addresses and telephone numbers for BOTH the tenant or landlord AND the agent or solicitor. Respondent: Tenant Respondent type Business or company Not a business or company Business/company name or respondent name* Business or company ACN or ABN (if this is known) Name of the person who is the contact for the respondent (if a business or company) Street or postal address* Street address Address line 2 City State Postcode Phone*Email (if the respondent has one) Name of the respondent’s representative (e.g. solicitor or estate agent) Street or postal address Street address Address line 2 City State Postcode PhoneEmail (if the representative has one) Add another respondentRemove this respondentIf there is more than one respondent (the other party – the person, business or company that the applicant is in a dispute with), please provide the names and addresses of these respondents and their representatives by clicking the above button.Details about the dispute(s)Details about the dispute(s)*Please provide a brief description of your dispute(s). If you would like to provide additional documents that relate to the dispute, please attach these below.Dispute documents Drop files here or Select files Max. file size: 10 MB, Max. files: 4. Rent and rent relief claimed*Privacy statement* I have read and accept the VSBC’s privacy statement Before you submit this application form, we would appreciate your feedback I would like to provide feedback FeedbackHow did you find out about us? Presentation delivered by the VSBC Your lawyer Your accountant Business network Industry/business association Your local council Online search taking you to our website Social media Media (print/online/radio e.g. news story) Other Please specify other: How easy was it to find this form on our website? Very easy Easy Average Difficult Very difficult How easy was it to complete this form? Very easy Easy Average Difficult Very difficult Do you have any other feedback about this form?CommentsThis field is for validation purposes and should be left unchanged.