Who we are

The VSBC is your first port of call for independent guidance on business disputes. We provide quick, effective, neutral and low cost mediation services – so you can get on with the job of running your business.

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Real-life examples

Small business

Dealing with a dispute through preliminary assistance

The situation: A small business (the applicant) complains to the VSBC about a commercial dispute with an oil company. The business is concerned…

Farmers and farm creditors

Sorting out a farm machinery debt

The situation: A farmer has been in arrears with a small lender regarding a loan for a tractor. The parties had tried…

Retail Tenants and Landlords

Make-good after a long term month-to-month tenancy ends

The situation: Two adjoining premises (Suite A and Suite B) are owned by the same landlord. The tenants were on a month-to-month…

Small business

Resolving a trade breach

The situation: The applicant bought an importing business from the respondent’s company. The contract of sale provided that the respondent was not allowed to…

Small business

Missing out on a tender process

The situation: The applicant had a cleaning contract with the respondent to clean a number of suburban buildings. After a number of years,…

Owner Drivers and Forestry Contractors

Seeking a claim on a terminated contract

The situation: An owner driver’s contract was terminated by the hirer on the grounds of breach of contract and serious and willful…

Small business

Addressing wholesale supply issues

The situation: The applicant is a business that provides a range of complete products to the building and home renovation sector. These products utilise components…

Small business

Assisting businesses of all sizes

The situation: The applicant, a major facilities management company, was supplied with two fans for its large premises as per a quote detailing the cost…

Small business

Assisting in a franchise dispute

The situation: A franchisee entered into a contract with a franchisor for a business. The franchisee alleges that she has relied on representations made…