Who we are

The VSBC is your first port of call for independent guidance on business disputes. We provide quick, effective, neutral and low cost mediation services – so you can get on with the job of running your business.

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Real-life examples

Retail Tenants and Landlords

Thinking outside the square when negotiating rent

Read how a tenant running an accounting firm and her landlord avoided a stalemate and agreed on a new rent. A tenant…

Retail Tenants and Landlords

Negotiating a new lease 

The situation: A tenant runs a business with a substantial turnover on a very large land area. There has been no lease…

Retail Tenants and Landlords

Fixing a problem with the air conditioning 

The situation: The tenants run a business involving the operation of expensive equipment that they said was being affected by the lack…

Small business

Addressing the supply of problem equipment

The situation: A sporting services business operator has paid more than $100,000 for a ball management system. The system has not worked…

Small business

Fixing a problem with the supply of farm equipment 

The situation: A farmer had purchased a new tractor, but discovered after delivery that poor assembly had led to a number of…

Small business

Mediating a shareholder dispute

The situation: There was a major falling out between one of the shareholders of a private company (the shareholder) and the other…

Farmers and farm creditors

Mediating a farm debt

The situation: A family farm had got into substantial debt with their lender. Following the procedures outlined in the Farm Debt Mediation…

Owner Drivers and Forestry Contractors

Seeking a claim on a terminated contract

The situation: An owner driver’s contract was terminated by the hirer on the grounds of breach of contract and serious and willful…

Small business

Assisting in a franchise dispute

The situation: A franchisee entered into a contract with a franchisor for a business. The franchisee alleges that she has relied on representations made…