Who we are

The VSBC is your first port of call for independent guidance on business disputes. We provide quick, effective, neutral and low cost mediation services – so you can get on with the job of running your business.

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Real-life examples

Retail Tenants and Landlords

Make-good after a long term month-to-month tenancy ends

The situation: Two adjoining premises (Suite A and Suite B) are owned by the same landlord. The tenants were on a month-to-month…

Small business

Missing out on a tender process

The situation: The applicant had a cleaning contract with the respondent to clean a number of suburban buildings. After a number of years,…

Small business

Addressing the supply of problem equipment

The situation: A sporting services business operator has paid more than $100,000 for a ball management system. The system has not worked…

Farmers and farm creditors

Sorting out a farm machinery debt

The situation: A farmer has been in arrears with a small lender regarding a loan for a tractor. The parties had tried…

Small business

Addressing wholesale supply issues

The situation: The applicant is a business that provides a range of complete products to the building and home renovation sector. These products utilise components…

Retail Tenants and Landlords

Thinking outside the square when negotiating rent

Read how a tenant running an accounting firm and her landlord avoided a stalemate and agreed on a new rent. A tenant…

Small business

Fixing a problem with the supply of farm equipment 

The situation: A farmer had purchased a new tractor, but discovered after delivery that poor assembly had led to a number of…

Small business

Assisting in a franchise dispute

The situation: A franchisee entered into a contract with a franchisor for a business. The franchisee alleges that she has relied on representations made…

Retail Tenants and Landlords

Repairing the relationship between tenant and landlord

The situation: The tenant has leased premises to produce cakes and bakery products, and has done so for a number of years. The…