Who we are

The VSBC is your first port of call for independent guidance on business disputes. We provide quick, effective, neutral and low cost mediation services – so you can get on with the job of running your business.

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Real-life examples

Farmers and farm creditors

Sorting out a farm machinery debt

The situation: A farmer has been in arrears with a small lender regarding a loan for a tractor. The parties had tried…

Retail Tenants and Landlords

Thinking outside the square when negotiating rent

Read how a tenant running an accounting firm and her landlord avoided a stalemate and agreed on a new rent. A tenant…

Small business

Assisting businesses of all sizes

The situation: The applicant, a major facilities management company, was supplied with two fans for its large premises as per a quote detailing the cost…

Small business

Mediating a shareholder dispute

The situation: There was a major falling out between one of the shareholders of a private company (the shareholder) and the other…

Retail Tenants and Landlords

Repairing the relationship between tenant and landlord

The situation: The tenant has leased premises to produce cakes and bakery products, and has done so for a number of years. The…

Retail Tenants and Landlords

Fixing a problem with the air conditioning 

The situation: The tenants run a business involving the operation of expensive equipment that they said was being affected by the lack…

Small business

Missing out on a tender process

The situation: The applicant had a cleaning contract with the respondent to clean a number of suburban buildings. After a number of years,…

Farmers and farm creditors

Mediating a farm debt

The situation: A family farm had got into substantial debt with their lender. Following the procedures outlined in the Farm Debt Mediation…

Retail Tenants and Landlords

Negotiating a new lease 

The situation: A tenant runs a business with a substantial turnover on a very large land area. There has been no lease…