Who we are

The VSBC supports small business and resolves disputes to create a fairer and more competitive environment.

The VSBC will be administering the Victorian Fair Payment Code, which comes into effect on 1 July 2017. Read more about the Code and find out how to become a signatory.

 

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Real-life examples

Retail Tenants and Landlords

Refusing to consent to an assignment of a lease

The situation: The current tenant, a private company, sells its business on the condition that the lease is transferred to the purchaser…

Small business

Dealing with a dispute through preliminary assistance

The situation: A small business (the applicant) complains to the VSBC about a commercial dispute with an oil company. The business is concerned…

Retail Tenants and Landlords

Fixing a problem with the air conditioning 

The situation: The tenants run a business involving the operation of expensive equipment that they said was being affected by the lack…

Owner Drivers and Forestry Contractors

Seeking a claim on a terminated contract

The situation: An owner driver’s contract was terminated by the hirer on the grounds of breach of contract and serious and willful…

Farmers and farm creditors

Sorting out a farm machinery debt

The situation: A farmer has been in arrears with a small lender regarding a loan for a tractor. The parties had tried…

Small business

Addressing wholesale supply issues

The situation: The applicant is a business that provides a range of complete products to the building and home renovation sector. These products utilise components…

Small business

Assisting businesses of all sizes

The situation: The applicant, a major facilities management company, was supplied with two fans for its large premises as per a quote detailing the cost…

Small business

Fixing a problem with the supply of farm equipment 

The situation: A farmer had purchased a new tractor, but discovered after delivery that poor assembly had led to a number of…

Small business

Addressing the supply of problem equipment

The situation: A sporting services business operator has paid more than $100,000 for a ball management system. The system has not worked…